Carmel Kilcline joined Marks & Spencer as Head of Technology in 2021. She joined the wine industry in 1998 while working with the UK retailer Sainsburys in a technical capacity. During her time there, she completed her WSET Diploma in Wines and Spirits, and worked a vintage in Australia and New Zealand to expand her knowledge. She has also worked for Diageo for over a decade, leaving them as Wine Development and Innovation Director in 2015. In recent years she has worked with Bibendum on their wine quality and sustainability agenda. Carmel’s first degree is in Biotechnology and she achieved her Master of Wine qualification in 2005. Carmel’s work has taken her to most wine regions of the world. Her interest in wine and the environment has been strong over the years, and she completed a dissertation on the topic of “ the Challenge of Water Resource Management for the South Australian wine Industry” for the MW qualification.